ubirimi
Blog
Notes on the suite.
How the products fit together, why Yongo is configured rather than hardcoded, and how we think about selling software.
One suite, every workflow
You should not need a second vendor every time the work changes shape. Here is how Ubirimi is put together.
Yongo is configured, not hardcoded
Statuses, types, screens, and workflows are yours. The software does not pretend your company speaks one language.
Knowledge that does not evaporate
Chat is a terrible archive. Documentador and Answers exist so the useful sentence survives the week.
Service without a side system
Help Desk is not a separate universe. Customers get a portal; agents still work Yongo issues with SLAs on top.
Agile on the same issues
A board that is not backed by the tracker is a pretty lie. Ours is not.
On premise or cloud, you choose
The suite is the same. The hardware conversation is separate — and we will have it.