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YNG Issue tracker

Your types. Your steps. The issue is the object of record.

Yongo is Ubirimi’s issue tracker. Administrators design the domain — issue types, screens, workflows, fields, permissions — per tenant, in any language. Teams then live in the issue: find it, comment on it, log time against it, put it on a dashboard. Agile boards and Help Desk queues are other doors into the same record.

Start a 15-day trial Why Yongo
Domain
Admin-configured
Search
Navigator + UbiQL
Home
Dashboards you compose
Licence
Included in the suite

Why Yongo

Make the process fit the company — and keep one trustworthy view of the work.

Generic trackers force every team through the vendor’s vocabulary. Disconnected tools create a second problem: the board, service queue, report, and ticket begin to disagree. Yongo gives administrators control of the operating model while giving teams one clear place to move work forward.

  1. 01
    Model the way you actually work

    Configure types, fields, screens, workflows, permissions, and notifications for each tenant and project — including the language your teams use.

  2. 02
    Give every role the right view

    Teams work from issues, search, dashboards, Agile boards, or Help Desk queues without creating competing records.

  3. 03
    Keep decisions and delivery connected

    Comments, files, time, links, history, and related Documentador pages stay close to the work they explain.

YNG-ISSUE

Open an issue and the whole job is there.

Create from a dialog or a full page. Edit in place — summary, description, comments — without bouncing to a form. The view is the workbench: details, description, sub-tasks, links, attachments, activity. Nothing important is on another product’s URL.

  • Create, edit, view, print Keys look like PLATFORM-184. Print a single issue. Duplicate it. Move it through a four-step wizard when it belongs to another project.
  • Description & comments Rich text in place, @mentions that notify the right people, and a history of who said what.
  • Attachments Drag, drop, or paste. Files live on object storage with the issue — preview and download from the same view.
  • Links, labels, watchers Link types you define. Labels. Watchers. Share. Assign, or assign to me in one step.
  • Sub-tasks Break a job without losing the parent. Sub-task types are configured by your administrators, like everything else.
  • Time Work logs, remaining estimate, and timesheets — when the tenant turns time tracking on.

YNG-FLOW

A workflow is a scheme, not a slogan.

Steps, transitions, conditions, and post-functions are associated to projects through schemes. Status names are yours — in German, Romanian, or invented jargon. The application never compares against the English word “Done”. Resolution set is a structural fact; the label on the chip is data.

  • Transitions on the issue Move work from the view, from a quick transition, or by dragging a card on an Agile board. Dragging is a real workflow transition, not a sticker.
  • Screens per operation Create, edit, and transition can each show a different screen. Field configurations decide what is visible and what is required, per issue type.
  • Conditions & post-functions Who may fire a transition, and what happens after — assignees, fields, notices — without writing a plugin.

YNG-FIND

The navigator is how you get back to the work.

Basic search with a filter sidebar, columns you choose, pagination that remembers where you were. Advanced search in UbiQL — a query language compiled onto the same engine, so a clever OR does not skip permissions. Save a filter, favourite it, subscribe to it, bulk-change the result, export Excel.

  • UbiQL Fields, operators, currentUser(), membersOf(), relative dates, WAS / CHANGED, custom fields by name or cf[id]. Autocomplete from the live schema of your tenant.
  • Saved filters Personal and shared. Favourites in the sidebar. Email subscriptions. Project filters for the people who live in one codebase.
  • Context Drill into an issue and return to the same filter, page, and row. Previous / next on the issue. Copy the key or the link.
  • Bulk change Transition, edit, move, or delete a set — still bound by the same permissions as a single issue.

YNG-WALL

Dashboards are walls of gadgets, not a fixed Home.

Compose a personal or shared dashboard. Each gadget is a live cut of the same issues: assigned to you, mentioned, watched, recently updated, a saved filter, statistics, created-versus-resolved. Share with a group or the whole tenant; viewers only ever see issues they can browse.

  • Personal work as gadgets Assigned to me, mentioned, watching, recently updated — on any dashboard, not locked to a My Work tab.
  • Charts & reports Created vs resolved, issue statistics, two-dimensional filters, unresolved-by-assignee. Project reports, charts, and a project calendar sit on the project itself.
  • Activity stream What moved, commented, or transitioned — as a gadget or on the issue’s own history.

YNG-PROJ

A project is a container with a shape you choose.

Projects, categories, components, versions, and roles are assembled per tenant. Each project points at schemes: workflow, permission, notification, issue-type screen. Help Desk is a flag on a Yongo project, not a second database.

  • Structure Components and versions on the issue. Roles for who leads, who develops, who only browses.
  • Project home Summary, issue list, reports, charts, calendar, and work-done distribution — the project as a place, not only a dropdown.
  • People Groups, global permissions, and user preferences. Who may create, who may transition, who may see a security level.

YNG-ADMIN

Administration is the source of truth.

Almost nothing about how an issue behaves is hardcoded. A bank and a factory can share the product and not share a single status name. If you are leaving Jira, this is the honest equivalent: you bring the process; Yongo stores it as schemes.

  1. TYP
    Issue domain Types, sub-task types, statuses, priorities, resolutions, link types, custom fields.
  2. SCR
    Screens & fields Screens, screen schemes, issue-type screen schemes, field configurations.
  3. WFL
    Workflows Designer, steps, transitions, conditions, post-functions, scheme per project.
  4. PRM
    Access Permission schemes, roles, groups, global permissions, issue security.
  5. NTF
    Notices Notification schemes for create, comment, assign, transition, work log.
  6. SYS
    System Time tracking, attachments, general configuration, user preferences.

YNG-DESK

Built for people who keep their hands on the keyboard.

Command palette (Ctrl/Cmd-K) jumps to an issue by key, a project, a filter, or a common action. A shortcuts cheat-sheet. Recents and starred issues that survive the session. Light, dark, or system theme. Toasts when an async action lands. Empty states that say what to do next.

  • Recents
  • Starred
  • Shortcuts cheat-sheet
  • Light / dark / system
  • Toasts
  • Empty states
  • Copy key / copy link
  • Drag-drop attachments

Same house

Other rooms look at this issue.

AGL

Agile

Boards scoped by a Yongo filter. Drag a card and you fire a real transition.

HLP

Help Desk

Queues and SLAs on the same issues. A portal for people who should not see Yongo.

DOC

Documentador

Link DOC-12 from PLATFORM-184. The page is the runbook; the issue is the tracker.

UBI

The suite

Chat, calendar, answers, notes — one tenant, one bill. Yongo is the heart.

Index

Everything on this tracker

  • YNG-1
    Projects your way Projects, categories, components, versions, and roles — assembled per tenant, not hardcoded.
  • YNG-2
    Dynamic issue domain Issue types, sub-tasks, statuses, priorities, resolutions, link types, and custom fields are all admin-configured, in any language.
  • YNG-3
    Workflows that match reality Steps, transitions, conditions, and post-functions associated per project through schemes.
  • YNG-4
    Screens & field configurations Control what appears, and what is required, for each issue type and operation.
  • YNG-5
    The issue view Create, edit, in-place rich text, print, duplicate, move, history. Sub-tasks, links, labels, watchers, share.
  • YNG-6
    Comments & mentions @mentions in descriptions and comments, with notifications to the people named.
  • YNG-7
    Attachments Drag-and-drop or paste; preview and download from object storage on the issue.
  • YNG-8
    Dashboards & gadgets Personal and shared dashboards: assigned to me, mentioned, watched, activity stream, filter results, charts.
  • YNG-9
    Navigator & UbiQL Filter sidebar, display columns, pagination, saved filters, favourites, subscriptions, bulk change, Excel export, and UbiQL.
  • YNG-10
    Time tracking Work logs, remaining estimate, and timesheets — when you enable time tracking for the tenant.
  • YNG-11
    Permissions & notices Permission schemes, notification schemes, issue security, groups, and global permissions.
  • YNG-12
    Charts & reports Created vs resolved, issue statistics, two-dimensional filters, and project reports.
  • YNG-13
    Keyboard-first UX Command palette, shortcuts, recents and starred issues, drag-and-drop attachments, light/dark/system theme.
  • YNG-14
    Activity stream See what moved across projects without opening every ticket.

The deal

Yongo is not an add-on SKU.

Every Ubirimi account includes the tracker, the wiki, and the rest of the rooms. Fifteen days, full suite, no card on the form.

Create an account See pricing

  • +Statuses and workflows configured per tenant — not hardcoded English
  • +UbiQL, dashboards, and the issue view on the same record
  • +Cloud or hardware you control
  • +Updates stay free